Return Policy

The Roasted Purpose Satisfaction Guarantee

At The Roasted Purpose, we’re committed to crafting high-quality, purpose-driven products for our customers and community. We hope you love your purchase, but we understand that everyone’s tastes and needs are unique. That’s why we back our products with exceptional customer service and a 30-day satisfaction guarantee.

If you’re unsatisfied with your recent purchase, we want to make it right. Our team is here to help by offering a product exchange of similar value or a refund if we cannot find another product to fit your needs.

Eligibility

• To request a refund or replacement, please contact our Customer Service Team at hello@theroastedpurpose.com. We’re here to assist on a case-by-case basis.
• Requests must be made within 30 days of purchase. Please note that we can only process returns for items purchased directly from www.theroastedpurpose.com, and proof of purchase or order details may be required.
• Customers are responsible for verifying all order details, including the shipping address, before submitting their order.
• Due to our efficient order processing, we may not be able to cancel or modify an order once it has been submitted.
• Original shipping costs and additional shipping fees may not be refundable.
• If you’d like to return your order, any return shipping costs will be at your expense. All returns must be pre-authorized by our customer service team.
• In the event of issues with delivery, such as carrier delays or missing packages, please notify our team immediately so we can assist. For more details, view our shipping policy here.

Thank you for being a part of The Roasted Purpose community! We’re here to make your experience as satisfying and seamless as possible.